Frequently asked questions
How long does shipping take?
All Flying Urban products are made to order.
• Production time: 0–3 business days
• Delivery time: 3–7 business days depending on your location
You will receive tracking details once your order is shipped.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) in most serviceable pin codes across India.
Availability may vary depending on courier service coverage.
What is your return policy?
Since all our products are custom-made (print-on-demand), we do not accept returns for size issues or change of mind.
Please refer to the size chart carefully before placing your order.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to track your delivery status in real time.
What if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect product:
• Contact us within 24 hours of delivery
• Share clear photos
• Provide an unedited unboxing video (mandatory)
After verification, we will arrange a replacement or resolution.