Contact Us

We’re here to help! Whether you have a question about your order, sizing, shipping, or anything else — our team is ready to assist you.

At Flying Urban, customer satisfaction is our priority.

📩 Get in Touch

Customer Support Email:
✉ flyingurbanofficial@gmail.com

We aim to respond within 24 hours (business days only).

🕒 Support Hours

Monday – Saturday
10:00 AM – 6:00 PM (IST)

Closed on Sundays & Public Holidays.

📦 Order Support

If you’re contacting us regarding an order, please include:

Your Order Number
Full Name used while ordering
Clear photos (if reporting an issue)
Unedited unboxing video (mandatory for damaged/defective claims)

This helps us resolve your issue faster.

🤝 Business & Collaborations

For collaborations, partnerships, or business inquiries:

📧 flyingurbanofficial@gmail.com

🌐 Store Information

This store is powered and managed by Grown Digital.

For website, marketing, or technical inquiries:

📧 hello@growndigital.in
📞 +91 9939234658

Thank you for choosing Flying Urban 💙
We appreciate your support!

Frequently asked questions

All Flying Urban products are made to order.

• Production time: 0–3 business days
• Delivery time: 3–7 business days depending on your location

You will receive tracking details once your order is shipped.

Yes, we offer Cash on Delivery (COD) in most serviceable pin codes across India.

Availability may vary depending on courier service coverage.

Since all our products are custom-made (print-on-demand), we do not accept returns for size issues or change of mind.

Please refer to the size chart carefully before placing your order.

Once your order is shipped, you will receive a tracking link via email or SMS.

You can use this link to track your delivery status in real time.

If you receive a damaged, defective, or incorrect product:

• Contact us within 24 hours of delivery

• Share clear photos

• Provide an unedited unboxing video (mandatory)

After verification, we will arrange a replacement or resolution.